
The Dishwasher Rule: Build Trust and Become a Better Leader
The ‘dishwasher rule’ is a memory aid that helps you lead with emotional intelligence.
Have you ever experienced something like the following:
There’s a term to describe this feeling. It’s called “fear of finding out,” or FOFO.
You might have heard of FOFO’s distant cousin, FOMO: The Fear Of Missing Out. FOFO is basically the opposite.
FOFO is the psychological barrier that stops a person from learning more about a potential problem because they’re afraid, not of what they’ll miss out on, but of what they’ll discover.
Here’s what FOFO looks like in the real world:
These are just a few examples to illustrate how FOFO could be causing you, your business, and your relationships big problems.
Emotions like fear occur almost instinctively, so you can’t control how you feel when they hit. But you can control how you react to those feelings—by focusing on your thoughts.
When you experience FOFO, there are two ways to deal with it:
Option 1: You can allow the emotion, in this case your fear, to control your thoughts.
Option 2: You can take control of your thoughts, which will in turn influence your emotions.
As you might have guessed, option two is the emotionally intelligent one.
For example, consider our opening scenarios (or another one you’re currently facing).
Ask yourself:
By asking questions like these, you force yourself to face your fear, and to take action. You become active, instead of passive.
So, if you’re dealing with FOFO, remember:
You have a choice. You don’t have to let your fear control you; rather, you can take control of your fear–by taking control of your thoughts.
It’s not the easy way out, but it’s the path that leads to fewer regrets.
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