Emotional Intelligence, Subtle Communication, and Icons of Entrepreneurship

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Out with the old, in with the new…
As we finish up the year and usher in the next, we focus on using EQ to deal with challenging situations, some embarrassing words and phrases you don’t want to get wrong, and a few key business lessons from a vintage video of Steve Jobs.
Emotional Intelligence
Why is showing empathy so difficult? Some fascinating research (and a personal story) help explain the “perspective gap”.
Have you ever been victim to the “feedback sandwich”? Learn why this method is ineffective, and what to do instead.
Everyone gets angry sometimes. Here’s how to turn those emotions from destructive to constructive.
Subtle Communication
A lot of people misuse these nine common words and phrases. Don’t be one of them.
In the newest addition to  this popular series, LaRae Quy shares the benefits gained through the remarkable power of observation.
Meetings can be a huge waste of time, or an open and productive way to solve problems. Here’s how to make your meetings better.
Icons of Entrepreneurship
In this vintage internal company video, Steve Jobs shares some remarkable lessons for you and your business. I break it all down and share my own thoughts.
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Wishing you all a peaceful and enjoyable start to the new year!

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Kerttu
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